11. What is your return policy?
Eligible items may be returned within 30 days of delivery.
12. How do I start a return?
Contact our support team with your order number to begin the return process.
13. How long do refunds take?
Refunds are usually processed within 5–10 business days after approval.
14. Can I exchange an item for a different size?
Yes, exchanges are available subject to stock availability.
15. Are return shipping costs refundable?
Return shipping fees may not be refundable unless the item is defective.
16. What items cannot be returned?
Used, damaged, or final-sale items may not qualify for returns.
17. What if I receive a damaged item?
Please contact us within 48 hours and provide photos of the item.
18. What if I receive the wrong item?
We will arrange a replacement or refund as quickly as possible.
19. Can I return sale items?
Sale item return eligibility is specified on the product page.
20. How will I receive my refund?
Refunds are issued to the original payment method.