Effective Date: July 2020
Welcome to XSOOT. This Payment Policy explains the payment methods we accept, how payments are processed, and important information about billing and order verification.
1. Company Information
Legal Business Name: XSOOT
Brand Name: XSOOT
Website: https://www.xsoot.com
2. Accepted Payment Methods
We currently accept the following payment methods (subject to availability by country):
- Visa
- Mastercard
- American Express
- Discover
- Google Pay (where available)
- Apple Pay (where available)
- Cash on Delivery (available in selected countries or regions)
The payment methods shown during checkout may vary depending on your location.
3. Payment Security
All online payments are processed through secure, encrypted payment gateways that use industry-standard security measures to protect your payment information.
XSOOT does not store your complete debit or credit card details on its servers.
4. Currency
Product prices are displayed in the currency selected on our website.
If your card is charged in a different currency, your bank or card issuer may apply exchange rates or foreign transaction fees.
5. Payment Authorization
When you place an order, your payment method may be authorized to verify sufficient funds before the order is processed.
Orders may be cancelled if payment authorization fails.
6. Fraud Prevention
To protect our customers, we reserve the right to:
- Request additional identity verification
- Contact customers to confirm order details
- Delay or cancel orders that appear suspicious
- Refuse transactions that may involve fraud or unauthorized use
7. Pricing Errors
Although we strive for accuracy, pricing or product information may occasionally contain errors.
If an incorrect price is displayed, we reserve the right to:
- Cancel the order
- Contact you before processing the order
- Refund any payment made if necessary
8. Taxes and Duties
Depending on your country, local taxes, customs duties, import fees, or other government charges may apply.
Customers are responsible for any applicable taxes or import charges unless otherwise stated at checkout.
9. Refunds
Approved refunds will be processed using the original payment method whenever possible.
Refund processing times depend on your payment provider or financial institution and may take several business days after the refund has been issued.
Please refer to our Return & Refund Policy for complete details.
10. Order Confirmation
After successful payment, you will receive an order confirmation email containing your order details.
If you do not receive a confirmation email, please contact our customer support team.
11. Contact Us
If you have any questions regarding payments, please contact us.
Company: XSOOT
Website: https://www.xsoot.com
Email: support@xsoot.com